Refund policy

We do not accept returns or exchanges unless the item you purchased is defective.

 

We kindly request that you review all product details, sizing information, and descriptions carefully before placing your order.

 

DAMAGES & ISSUES

Please inspect your order upon delivery and contact us immediately at fijianafashions.au@gmail.com if your item is defective, damaged, or if you have received the wrong item.

 

This allows us to assess the issue and resolve it as quickly as possible.

 

You must provide a clear, unedited unboxing video starting from the moment the package is opened, showing the product, packaging, and any issue clearly. All concerns must be reported within 24 hours of delivery.

 

Please note that items are not eligible for a refund or exchange if they have been worn, due to hygiene reasons.

 

REFUNDS

 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 

HANDCRAFTED PRODUCT DISCLAIMER

 

Due to the handcrafted nature of Indian Outfits, minor variations such as a missing mirror or stone are natural and do not compromise the overall quality of the piece. It is not considered a damaged product.